Quality Assurance Specialist
13 hours ago
CVS Health is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for performing pre and post case closure audits, updating policies and job instructions, and providing staff education.
Key Responsibilities- Conduct thorough audits to ensure compliance with company policies and procedures
- Update policies and job instructions to reflect changes and improvements
- Provide education and training to staff on quality assurance and compliance
- Collaborate with cross-functional teams to identify and implement process improvements
- Compliance experience with a focus on healthcare
- Audit experience with a strong understanding of quality assurance principles
- Grievance and appeals experience with a focus on resolution and customer satisfaction
- Education: High School Diploma or GED
CVS Health offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement savings plan and employee stock purchase plan. We also offer paid time off, paid holidays, and a fully-paid term life insurance plan.
At CVS Health, we are committed to creating a diverse and inclusive work environment that values and respects all employees. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.
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