Quality Assurance Specialist

13 hours ago


Columbus, Ohio, United States CVS Health Full time
Job Summary

CVS Health is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for performing pre and post case closure audits, updating policies and job instructions, and providing staff education.

Key Responsibilities
  • Conduct thorough audits to ensure compliance with company policies and procedures
  • Update policies and job instructions to reflect changes and improvements
  • Provide education and training to staff on quality assurance and compliance
  • Collaborate with cross-functional teams to identify and implement process improvements
Requirements
  • Compliance experience with a focus on healthcare
  • Audit experience with a strong understanding of quality assurance principles
  • Grievance and appeals experience with a focus on resolution and customer satisfaction
Preferred Qualifications
  • Education: High School Diploma or GED
What We Offer

CVS Health offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement savings plan and employee stock purchase plan. We also offer paid time off, paid holidays, and a fully-paid term life insurance plan.

At CVS Health, we are committed to creating a diverse and inclusive work environment that values and respects all employees. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.



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