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High-End Watch Sales Expert
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Luxury Timepiece Sales Associate to join our team at the Swatch Group. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.
Key Responsibilities:
- Establish a Welcoming Environment: Create a luxurious and approachable atmosphere that makes clients feel valued and appreciated.
- Product Knowledge: Develop a deep understanding of our unique and high-quality timepieces, including their features, benefits, and technical specifications.
- Cultivate Client Relationships: Build strong, long-term relationships with clients by providing personalized service, offering expert advice, and creating memorable experiences.
- Drive Sales Growth: Meet and exceed sales targets by identifying new business opportunities, upselling, and cross-selling our products.
- Client Service: Provide exceptional customer service, including product maintenance, repairs, and after-sales support.
- Team Collaboration: Work closely with colleagues to achieve sales goals, share knowledge, and provide support.
- Client Development: Identify and pursue new business opportunities, develop existing client relationships, and maintain accurate records of client interactions.
Requirements:
- Experience: 2-5 years of luxury retail sales experience, preferably in the timepiece or fine jewelry industry.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for luxury timepieces.
- Education: High school diploma or equivalent required; degree in a related field preferred.
Benefits:
- Competitive Salary: $22-$25 per hour, plus commission.
- Benefits Package: Comprehensive health, dental, and vision insurance, 401(k) matching, and paid time off.
- Professional Development: Opportunities for training, mentorship, and career advancement.
Language: English (en-US)