Insurance Account Representative

3 weeks ago


Orlando, Florida, United States Susan Collins Full time
Insurance Account Representative - State Farm Agent Team Member

We are seeking a qualified professional to join our winning team as an Insurance Account Representative - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing prompt, accurate, and friendly customer service, using a customer-focused, needs-based review process to educate customers about insurance options, and developing leads, scheduling appointments, and identifying customer needs.

Responsibilities:
  • Provide exceptional customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and develop leads, schedule appointments, and identify customer needs.
  • Market appropriate products and services to customers, using a needs-based review process.
Requirements:
  • Sales experience, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Interest in marketing products and services based on customer needs.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Enthusiasm about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • People-oriented, proactive in problem-solving, and dedicated to customer service.
  • Ability to work in a team environment and effectively relate to customers.
  • Bilingual, preferably Spanish.
  • Property and Casualty license, and Life and Health license, both of which must be obtainable.

We offer a competitive hourly pay plus commission/bonus, paid time off, and valuable experience. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.



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