Aftermarket Service Support Professional

3 weeks ago


Minnetonka, Minnesota, United States DURAG INC. Full time
About the Position

DURAG INC. is seeking an experienced Electrical and Mechanical Service Technician to join our team. This role will be responsible for providing after-sales support to customers across various industries, including installation, commissioning, and maintenance of DURAG GROUP equipment.

Key Responsibilities
  • Equipment Installation and Maintenance: Install, commission, and maintain DURAG GROUP equipment, ensuring optimal performance and minimal downtime.
  • Customer Support: Provide exceptional customer support, responding promptly to inquiries and addressing any concerns or issues.
  • Troubleshooting and Repair: Analyze and resolve hardware/software issues, performing on-site modular/component repairs and preventative maintenance as needed.
  • Documentation and Reporting: Maintain accurate records of equipment performance, customer interactions, and project outcomes.
Requirements

A bachelor's degree in Electrical Engineering or a related field, along with 3-5 years of experience in field service, is required. Proficiency in Microsoft applications, PLC programming, and hardware troubleshooting is also necessary. Excellent communication skills and a strong analytical mind are essential for success in this role.

Salary Information

The estimated salary for this position is $80,000 - $105,000 per year, depending on location and experience.



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