Regional Director of Operations

3 days ago


Berkeley, California, United States Elegance Inc Full time
Job Summary

This position is responsible for overseeing the daily operations of assigned communities, ensuring compliance with regulatory standards, and maintaining a safe environment for employees and residents. The Regional Director of Operations will support the Executive Directors in managing marketing efforts, service programming, and employee relations.

Key Responsibilities
  1. Support the Executive Directors in developing and implementing marketing strategies to meet revenue goals and occupancy requirements.
  2. Manage daily expenses, including labor and controllable expenses, to meet NOI objectives.
  3. Ensure all reports are completed and sent to the managing company in a timely manner.
  4. Support the Executive Directors in screening, hiring, training, coaching, disciplining, and terminating employees.
  5. Maintain a safe environment for employees and residents, free from workplace hazards and harassment.
  6. Ensure all employee evaluations are completed per the managing company policy.
  7. Responsible for timely responses to resident, family, employee, community, and regulatory complaints.
  8. Maintain compliance with all local, state, federal, and licensing rules and regulations associated with the licensure of the building.
  9. Ensure all employees work in a safe manner and that unsafe actions are brought to the attention of the offending employee.
  10. Responsible for maintaining positive relations with community referral sources, the community at large, and all visitors, guests, and residents.
Requirements

The ideal candidate will have a strong background in operations management, marketing, and employee relations. The Regional Director of Operations must be able to work independently and as part of a team, with excellent communication and problem-solving skills.



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