Customer Service Representative
3 days ago
About Rinker Materials
We are a leading provider of concrete products and construction materials, contributing to the growth and development of communities through our infrastructure projects. Our comprehensive benefits package includes competitive pay, 401k match, paid vacation, holidays, employee discounts, and more.
Job Description
We are seeking a highly skilled Customer Service Representative to support our sales team in delivering exceptional customer service. Key responsibilities include:
- Handling customer inquiries via phone, email, and other communication channels.
- Assisting the sales team with preparing quotes, proposals, and sales contracts.
- Processing sales orders accurately and ensuring timely delivery of products.
- Coordinating with the production, shipping, and logistics departments to fulfill customer orders.
- Assisting in organizing sales meetings and events.
- Preparing sales materials, presentations, and other documentation as needed.
Requirements
To be successful in this role, you will need:
- A Bachelor's degree in Business Administration, Marketing, or a related field preferred.
- A minimum of 2-3 years of experience in inside sales or sales support, preferably in the manufacturing or construction industry.
- Experience with concrete products or construction materials is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Benefits
We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience, and a comprehensive benefits package that includes health insurance, retirement plan, and paid time off.
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