Technical Systems Associate

7 days ago


Chicago, Illinois, United States Northwestern Memorial Healthcare Full time
Job Overview

We are seeking a highly skilled Technical Systems Associate to join our team at Northwestern Memorial Healthcare. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our hardware systems and associated operating systems.

In this role, you will work closely with our technical teams to monitor, analyze, and plan upgrades to ensure adequate capacity and availability to meet user needs. You will also provide technical guidance and support for computing systems and systems integration.

Your primary goal will be to maintain a broad working knowledge of our full range of IT server/distributed systems and develop diagnostic skills and expertise to coordinate problem determination and solution.

Responsibilities
  • Develops solid technical competence for assigned services and systems while learning the integration and interaction of all supported services and systems.
  • Provides technical guidance and support for computing systems and systems integration.
  • Contributes to analysis and recommendations relating to performance and/or capacity of systems to ensure systems reliability for current and/or future use.
  • Maintains a broad working knowledge of the full range of NMHC IT server/distributed systems.
  • Develops diagnostic skills and expertise to coordinate problem determination and solution, including vendors and manufacturers, across the full range of NMHC server/distributed system IT environment.
Requirements
  • 0-2 years technical experience
  • Excellent verbal and written communications skills
Estimated Salary

$65,000 - $80,000 per year, depending on experience



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