Automotive Service Technician

4 weeks ago


Norway Maine, United States Tire Warehouse Full time
About the Role

The General Service Technician position at Tire Warehouse is a full-time or part-time hourly role that requires performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.

Responsibilities
  • Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
  • Conduct tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
  • Perform vehicle services, such as lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade, and filter replacements), battery testing, and installations.
  • Consistently complete Monro's Courtesy Inspection process, identifying, documenting, and communicating additional needed services and repairs.
  • Assist in inventory management, including pulling tires and parts, unloading, and stocking inventory.
  • Assist with general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest readiness.
  • Perform services in accordance with Monro's safety standards, including wheel torque, oil safety, and compliance procedures.
  • Test drive vehicles in accordance with Monro's Road Test policy, utilizing dedicated test drive routes while observing local traffic and safety laws.
  • Understand and adhere to company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
  • Maintain technical knowledge and capabilities through timely completion of required Monro University training courses and modules.
  • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines.
Requirements
  • Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.
  • Strong customer service skills.
  • Strong verbal and written communication skills to convey technical issues and write routine reports.


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