Restaurant Operations Manager
2 weeks ago
We are seeking an experienced Restaurant Operations Manager to join our team at Dairy Queen. In this role, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.
Key Responsibilities:
- Manage restaurant staff, including hiring, training, and performance evaluations.
- Develop and implement operational policies and procedures to ensure efficient and effective restaurant operations.
- Monitor and control costs, including labor, food, and supplies.
- Ensure compliance with health and safety regulations and company policies.
- Maintain a clean and safe work environment.
- Provide exceptional customer service and resolve customer complaints.
- Develop and implement marketing strategies to increase sales and promote the restaurant.
- Manage inventory and supplies.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree in hospitality or a related field preferred.
- 2+ years of experience in restaurant management or a related field.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and multitask.
- Excellent customer service skills.
- Basic math skills and ability to manage cash and inventory.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
What We Offer:
- A competitive salary of $55,000 - $65,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with a company match.
- Opportunities for advancement within the company.
- A fun and dynamic work environment.
Dairy Queen is a global brand with a rich history of providing exceptional customer service and quality food products. We are committed to creating a positive and supportive work environment for our employees and strive to be the employer of choice in our industry.
About Us:
Dairy Queen is a quick-service restaurant chain that has been serving customers for over 75 years. We are known for our ice cream, burgers, and other menu items that are made fresh in-house every day. Our company values include a commitment to quality, customer service, and community involvement.
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