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Distribution Center Manager

2 months ago

Tracy, California, United States Williams-Sonoma Full time
About Williams-Sonoma Supply Chain

Williams-Sonoma, Inc. is a leading retailer of home furnishings and housewares, with a strong presence in the market. Our Supply Chain organization plays a critical role in ensuring the timely and efficient delivery of products to our customers.

Job Summary

We are seeking an experienced Operations Manager to lead our Distribution Center team in Tracy, CA. The successful candidate will be responsible for overseeing the day-to-day operations of the facility, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Leadership and Team Management: Lead and develop a team of associates to meet or exceed operational goals, monitor performance, and provide coaching and development opportunities.
  • Operational Excellence: Accountable for maintaining integrity for on-time shipments, people utilization, and damages, providing periodic reports to multiple tiers within the organization.
  • Communication and Compliance: Communicate policies to associates, act as the primary information source for the team, and maintain compliance and consistency.
  • Customer Service: Direct and ensure top service for internal and external customers.
  • Performance Management: Develop performance goals and objectives to ensure accuracy, quality, and customer expectations are met.
  • Health and Safety: Maintain health and safety standards within the distribution center and promote a positive health and safety culture onsite.
  • Labor Management: Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedules.
  • Financial Management: Achieve financial plans and budget objectives.
Requirements
  • Education: High School Diploma or Equivalent.
  • Experience: At least 3-5 years of relevant distribution or manufacturing management/leadership experience.
  • Skills: Ability to communicate effectively, excellent interpersonal and customer relations skills, highly organized and process-oriented, and ability to adapt and change processes to keep pace with the evolving business requirements.
  • Technical Skills: Warehouse Management System experience, Microsoft Access, Excel, Word, and PowerPoint.
Preferred Qualifications
  • Education: Bachelor's Degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering, or related field.
  • Experience: 6+ years of management experience in a manufacturing, production, or distribution environment.
  • Skills: Solid understanding of Safety and OSHA standards, exceptional organizational and time management skills, and Six Sigma/lean experience preferably in a distribution/warehouse environment.
Physical Requirements
  • While performing the duties of this job, the associate is required to stand, walk, talk, and hear.
  • The associate must be able to move, lift, or carry heavy objects or materials up to pounds.
Benefits
  • Generous discount on all Williams-Sonoma, Inc. brand products.
  • 401(k) plan and other investment opportunities.
  • Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations).
  • Health benefits, dental, and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans, and Pet Insurance.