Restaurant Server Assistant

4 weeks ago


Chino Hills, California, United States P.F. Chang's Full time
Job Summary:

The Busser, Runner, or Service Assistant is a vital member of our restaurant team, responsible for ensuring a seamless dining experience for our guests. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Guiding guests through their dining experience, taking and reviewing orders for takeout and catering.
  • Understanding the restaurant menu to identify menu items for takeout and catering, and assisting guests with their choices.
  • Reviewing orders with guests and delivery drivers to ensure accuracy.
  • Delivering exceptional hospitality to guests, anticipating and exceeding their expectations.
  • Cleaning and sanitizing restaurant tables, bussing dishes to the kitchen dishwasher station, and resetting tables as needed.
  • Restocking and maintaining all restaurant stations.
  • Serving food and beverages for dine-in and takeout.
Requirements:
  • No prior experience required - we provide training.
  • Excellent customer service skills and etiquette.
  • Ability to operate kitchen equipment, including the coffee machine, iced tea machine, and point of sale system.
  • Ability to execute proper sanitation practices and safety procedures.
  • Current Food Handler's Card (where applicable) or willingness to obtain one.
  • Effective communication skills.
  • Ability to multitask in a fast-paced team environment.
Why Work for P.F. Chang's?

We're passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food. Join our team and be part of a dynamic and supportive environment that values teamwork and customer satisfaction.


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