Medical Assistant
1 week ago
At Phoenix House, we're committed to delivering exceptional care to individuals, families, and communities affected by substance use disorders and related mental health conditions. As a Medical Assistant, you'll play a vital role in our mission by providing physician support services that ensure our healthcare facility runs smoothly.
Key Responsibilities- Provide administrative and clinical support to physicians and medical teams
- Maintain accurate patient records and prepare patients and rooms for examination
- Assist with front-desk tasks, including scheduling and coordinating patient appointments
- Track referrals for medical services and schedule patients for medical team review
- Review and confirm relevant medical data as part of the triage process
- Efficiently manage patient flow for medical teams
- Perform vital signs, disinfect clinical areas, and communicate with medical, nursing, and clinical staff to facilitate coordination of care
- Initiate patient encounters on electronic medical records, track orders and results, and arrange/coordinate internal and outside referrals as needed
- Communicate with medical, nursing, and clinical staff to facilitate coordination of care, and perform other duties as required
- High school diploma or GED required; completion of an accredited medical assistance certification program preferred
- Proficiency with EMRs and primary care experience a plus
- Addiction medicine experience and/or interest preferred; behavioral health experience and/or interest also a plus
- Medical Assistant certification required
- Knowledge of medical fluency, EMR, and other technological fluency (email, word, phone systems) required
- Ability to perform vital signs, clinically validated substance withdrawal assessments, and bilingual preferred
The work environment is that of a substance abuse treatment milieu, which can be stressful and may include exposure to clients infected with Hepatitis B, HIV, TB, or other infectious diseases. Clients with substance use and co-occurring mental health issues may also be present.
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