Medical Assistant

1 week ago


Exeter, California, United States Phoenix House Full time
About the Role

At Phoenix House, we're committed to delivering exceptional care to individuals, families, and communities affected by substance use disorders and related mental health conditions. As a Medical Assistant, you'll play a vital role in our mission by providing physician support services that ensure our healthcare facility runs smoothly.

Key Responsibilities
  • Provide administrative and clinical support to physicians and medical teams
  • Maintain accurate patient records and prepare patients and rooms for examination
  • Assist with front-desk tasks, including scheduling and coordinating patient appointments
  • Track referrals for medical services and schedule patients for medical team review
  • Review and confirm relevant medical data as part of the triage process
  • Efficiently manage patient flow for medical teams
  • Perform vital signs, disinfect clinical areas, and communicate with medical, nursing, and clinical staff to facilitate coordination of care
  • Initiate patient encounters on electronic medical records, track orders and results, and arrange/coordinate internal and outside referrals as needed
  • Communicate with medical, nursing, and clinical staff to facilitate coordination of care, and perform other duties as required
Requirements
  • High school diploma or GED required; completion of an accredited medical assistance certification program preferred
  • Proficiency with EMRs and primary care experience a plus
  • Addiction medicine experience and/or interest preferred; behavioral health experience and/or interest also a plus
  • Medical Assistant certification required
  • Knowledge of medical fluency, EMR, and other technological fluency (email, word, phone systems) required
  • Ability to perform vital signs, clinically validated substance withdrawal assessments, and bilingual preferred
Work Environment

The work environment is that of a substance abuse treatment milieu, which can be stressful and may include exposure to clients infected with Hepatitis B, HIV, TB, or other infectious diseases. Clients with substance use and co-occurring mental health issues may also be present.



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