Front Desk Associate

4 weeks ago


Fresno, California, United States RH Community Builders Full time
Job Summary

As a key member of our team at RH Community Builders, the Overnight Front Desk staff will play a vital role in ensuring the safety and well-being of our residents. This position requires a high level of supervision, responsibility, and attention to detail.

Key Responsibilities
  • Ensure a safe and secure facility environment at all times.
  • Monitor and respond to emergencies, ensuring the safety of residents and staff.
  • Enforce agency policies and rules, promoting a positive and respectful community.
  • Conduct regular checks of residential areas, interacting with residents and addressing any concerns.
  • Assist residents with issues and problems, providing support and guidance as needed.
  • Monitor medication and consumption logs, adhering to program policies.
  • Collaborate with supervisors to address resident needs, behavior, and service planning.
  • Conduct searches for contraband and maintain accurate logbooks and records.
  • Answer phone calls and respond to inquiries from the public, providing excellent customer service.
  • Perform other duties as assigned by management.
Requirements

To be successful in this role, you will need a High School Diploma or GED equivalency, or 1 year of experience working with at-risk populations. Spanish language skills are highly desirable.



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