Loan Operations Specialist

2 weeks ago


Lubbock, Texas, United States Hilltop Holdings Full time
Job Title: Loan Assistant

Join our team as a Loan Assistant and play a vital role in supporting our loan officers in an administrative capacity. As a key member of our team, you will provide exceptional customer service, process loan activities, and facilitate monetary requests.

Responsibilities:
  • Administrative Support: Provide administrative support to loan officers and lending units, including generating reports, monitoring activity, and resolving exceptions.
  • Loan File Maintenance: Prepare and maintain accurate customer loan files and correspondence.
  • Transaction Facilitation: Facilitate transactions and other customer account maintenance requests, such as loan payments, wire transfers, and deposits.
  • Customer Support: Assist customers with account inquiries and basic loan documentation questions.
  • Loan Processing: Coordinate with loan officers, borrowers, and Loan Operations to ensure loan files are accurate and complete.
  • Financial Document Preparation: Provide financial documents to Credit Analysts as loan moves into underwriting.
  • General Office Support: Provide general office support, including receptionist relief, notarizing documents, and ordering supplies.
Qualifications:
  • Education: High school diploma or equivalent required.
  • Experience: 1-3 years of experience in a related field, with familiarity with loan documentation a plus.
  • Skills: Excellent verbal, written, and interpersonal communication skills; excellent PC skills, including Microsoft Office products and custom applications.

About Us

PlainsCapital Bank was founded in 1988 with a commitment to relationship banking and financial strength. With a statewide presence and a reputation for exceptional customer service, we continue to grow and thrive. Join our team and be a part of our success story.



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