Transportation Operations Manager

1 month ago


Westerville, Ohio, United States DPDHL Full time
Job Description

This role will oversee the daily activities of all transportation functions at the site level, with a focus on maximizing weekly, monthly, and annual performance. The ideal candidate will provide leadership while prioritizing customer requirements, labor management, freight optimization, equipment allocation, and positive workforce motivation.

Key Responsibilities
  • Ensure customer/vendor contract requirements are administered and enforced.
  • Maximize the performance of the site inventory management system to ensure care, custody, and control of customer inventory, productivity, and space utilization.
  • Ensure a safe, secure, clean, and fair work environment for associates.
  • Implement associate performance reviews, individual development plans, and succession plans.
  • Ensure site operations align with routines outlined in the site interaction matrix and standard operating procedures.
  • Communicate, administer, and enforce company policies (accounting, operational, regulatory, and administrative).
  • Take an active leadership role in managing turnover to the appropriate level.
  • Ensure associates and supervisory staff have access to necessary tools and that tools are routinely accounted for and maintained.
  • Oversee execution of workshop action plans, projects, and best practice sharing/implementation.
  • Develop/achieve budget(s), revenue, profit (P&L) for site, and review agreed-upon budget with client.
  • Follow established Customer Billing SOP and ensure associates are properly trained in creation/submission of invoices to customer.
  • Develop/achieve the annual site operating plan and goals; review plans and goals with client.
  • Monitor service levels and customer satisfaction to ensure performance meets customer/vendor and DHL Supply Chain contractual requirements.
Requirements
  • Bachelor's degree or equivalent experience, required.
  • 2-3 years logistics industry experience, required.
  • 5-7 years experience in supervisory/management role, required.

Our organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits, 401K plan, paid vacation, and holidays.

Our organization is an equal opportunity employer.



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