Customer Service Representative
1 day ago
We are seeking a highly skilled and customer-focused Contact Center Representative to join our team at BayPort Credit Union. As a key member of our contact center, you will be responsible for providing exceptional service to our members via telephone, ensuring their needs are met and exceeded.
Key Responsibilities- Member Support: Respond to member inquiries, resolve issues, and provide information on membership eligibility, account details, and Credit Union services.
- Problem-Solving: Anticipate and address member concerns, providing solutions and recommendations to meet their needs.
- Relationship Building: Foster strong relationships with members by delivering quality service, listening to their needs, and providing personalized support.
- Adherence to Core Values: Embody BayPort Credit Union's Core Values: Integrity, Be Bold, Communication, Diversity, Innovation, It's On Me, and One Team.
To succeed in this role, you must possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and demonstrate a commitment to delivering exceptional member service. If you are a motivated and customer-focused individual who is passionate about providing outstanding support, we encourage you to apply.
We are an equal opportunity employer and maintain a drug-free workplace. We reserve the right to perform pre-employment substance abuse testing.
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Customer Service Representative
2 weeks ago
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Customer Service Representative
4 weeks ago
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
1 month ago
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Customer Service Representative
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