Customer Service Representative
12 hours ago
We are seeking a skilled Customer Service Representative to join our team at Americold. As a key member of our customer-facing team, you will be responsible for:
Key Responsibilities:- Responding to customer inquiries and complaints in a timely and professional manner
- Providing clerical support, including maintaining accurate records and files
- Scheduling loads and ensuring all shipments are processed efficiently
- Resolving issues related to refused product, over, short, and damaged orders
What You'll Bring:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong organizational and time management skills
About Americold:
Americold is a leading provider of temperature-controlled warehousing and logistics solutions. We are committed to delivering exceptional service and building long-term relationships with our customers.
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