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Retail Operations Supervisor

2 months ago

Keokuk, Iowa, United States Goodwill Full time

Retail Operations Supervisor - Full Time

Job Category: Retail Requisition Number: ASSIS002383

Job Overview

We are seeking a dedicated full-time Retail Operations Supervisor to join our team.

The Retail Operations Supervisor plays a crucial role in setting a standard for all store personnel by delivering exceptional customer service to various customer segments, including retail patrons, donors, and internal stakeholders. This position is vital in ensuring that the store remains visually appealing, well-stocked, and organized, while also assisting in the timely completion of necessary documentation and reports.

Key Responsibilities:

  • Assist in maintaining a clean, inviting, and well-merchandised store environment.
  • Support the Store Manager in supervising staff during their absence.
  • Participate in monthly safety meetings, emergency drills, and facility inspections.
  • Ensure accurate and timely submission of records and reports.

Qualifications

Applicants should have at least one year of full-time experience in a related field, with supervisory experience being preferred. A valid driver's license and proof of auto insurance are required, along with successful completion of background checks.

The starting wage for this position is $15.00 per hour. Flexibility in scheduling is essential, as the role includes a rotating schedule covering days, evenings, and weekends.

Benefits

Goodwill offers a comprehensive benefits package, including a generous store discount, health benefits, a matching retirement plan, and more.

Equal Opportunity Employer

Goodwill of the Heartland is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, religion, age, physical or mental disability, sex, gender identity, sexual orientation, veteran status, or any other protected category.

Skills Required:

  • Verbal Communication: Intermediate
  • Written Communication: Intermediate
  • Supervision: Intermediate
  • Customer Service: Advanced
  • Cash Handling: Intermediate