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Eye Care Professional
2 months ago
We are seeking a highly skilled and customer-focused Eye Care Professional to join our team at EssilorLuxottica. As an Eye Care Advisor, you will play a critical role in delivering exceptional patient care and ensuring a seamless experience for our customers.
Key Responsibilities- Customer Service: Provide exceptional customer service, greeting patients promptly and answering phone calls in a friendly and courteous manner.
- Product Knowledge: Explain all required paperwork, tests, products, and services to patients, and demonstrate knowledge of current fashion trends.
- Clinical Support: Perform pre-examination testing with accuracy and attention to detail, and provide coaching and guidance to patients on the care and handling of contact lenses.
- Store Operations: Maintain a safe working environment, ensure visual displays are in accordance with company guidelines, and respond quickly to changes in store promotions.
- Education: High School graduate or equivalent.
- Skills: Strong customer service skills, knowledge of current fashion trends, strong communicator and listener, problem-solving ability, and familiarity with cash registers, computers, and calculators.
- Experience: Previous experience in customer service, retail, and/or optical is preferred.
EssilorLuxottica is a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We are committed to delivering exceptional patient care and ensuring a seamless experience for our customers.
