Retail Sales Associate

2 weeks ago


Lynnfield, Massachusetts, United States Vuori, Inc. Full time
Job Description

Vuori, Inc. is seeking a highly motivated and customer-focused Retail Sales Associate to join our team.

Key Responsibilities:

  • Forge lasting relationships with customers and provide exceptional customer service.
  • Work collaboratively with the sales team to ensure each customer receives the best possible service.
  • Greet customers in a timely and authentic manner, providing a positive and engaging experience.
  • Prepare fitting rooms, find sizes, and provide honest and knowledgeable feedback to customers regarding merchandise style and fit.

Business Objectives:

  • Achieve sales goals in a team-based commission environment.
  • Stay up-to-date on new product knowledge and trends in the fashion industry to serve as an expert for customers.
  • Assist in the completion of projects while maintaining a focus on customer experience.
  • Communicate inventory needs to support business goals.

Operations:

  • Ensure the sales floor is stocked and organized every evening.
  • Collaborate with management on inventory management and visual merchandising.
  • Maintain a clean and organized retail store, including floors and bathroom.
  • Understand and execute cash control procedures, including bank deposits and petty cash.
  • Assist in implementing and maintaining merchandising and visual directives.

Qualifications:

  • Availability to work nights, weekends, and holidays, including peak periods.
  • Punctuality and reliability in adhering to scheduled shifts.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow-through.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.

Benefits:

  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)

All information will be kept confidential according to EEO guidelines.



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