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Patient Support Specialist

2 weeks ago

Paradise Valley, Arizona, United States One Medical Full time
The Opportunity

We are seeking a Medical Receptionist to join our team at One Medical. As a Medical Receptionist, you will be the first point of contact for patients and will play a critical role in ensuring their experience is positive and memorable.

Key Responsibilities:

  • Use impeccable communication skills to interact with patients and ensure a fluid and positive in-office experience.
  • Manage patient intake, same day schedule management, and follow up scheduling.
  • Monitor patient feedback and assist with outreach as necessary.
  • Perform front-of-house duties including check-in/check-out, insurance verification, and paperwork tasks.
  • Assist senior patients with administrative tasks such as answering phone calls and sending faxes.