Healthcare Access Specialist
5 days ago
About This Role
">We are seeking a skilled Patient Service Specialist to join our team at Cleveland Clinic. In this role, you will work closely with patients, families, and healthcare providers to deliver exceptional patient experiences.
">Core Responsibilities:
">- ">
- Deliver personalized patient care through phone and face-to-face interactions.">
- Process patient registration, scheduling, and billing transactions efficiently.">
- Maintain accurate and up-to-date patient records and documentation.">
- Participate in process improvements and quality initiatives to enhance patient satisfaction and outcomes.">
Requirements:
">To excel in this role, you should have:
">- ">
- A high school diploma or equivalent and two years of experience in patient registration, appointment scheduling, insurance processing, or customer service.">
- An associate's degree and one year of experience or a bachelor's degree.">
- Excellent communication and interpersonal skills.">
Working Conditions:
">This role involves working in a fast-paced environment with frequent interruptions. You must be able to adapt to changing priorities and manage multiple tasks simultaneously.
">Estimated Salary Range:
">$55,000 - $70,000 per year, based on experience.
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