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Client Relations Specialist

2 months ago


Saint Ann, Missouri, United States Waterway Carwash Full time

Position Overview:

Waterway Carwash is seeking dedicated Customer Service Representatives to join our team. In this role, you will deliver exceptional service to our clientele, ensuring that their needs are recognized and fulfilled during their visit. You will enjoy a supportive work atmosphere that emphasizes flexibility, career advancement, and various incentives.

Key Responsibilities:

  • Engage with customers to provide timely and outstanding service, creating a welcoming environment.
  • Promote and sell car wash services, memberships, and retail items to enhance customer satisfaction and achieve sales targets.
  • Assist customers at various service points, including the entrance, payment terminals, and retail areas, adapting to customer flow as needed.
  • Maintain cleanliness and organization in both outdoor and indoor areas to ensure a pleasant experience for all visitors.
  • Manage inventory levels and ensure merchandise displays are appealing and well-stocked.
  • Handle transactions accurately and maintain the integrity of the cash drawer by following established procedures.
  • Adhere to company policies and safety guidelines at all times.

Qualifications:

  • Preferred: 6 months of experience in customer service, retail, or sales.
  • Must possess a valid driver's license.
  • Exhibit a professional demeanor and appearance in line with company standards.
  • Ability to work safely and comply with health regulations.
  • Meet local age requirements for the sale of regulated products.

Physical and Environmental Requirements:

  • Work may be conducted primarily outdoors, with exposure to varying weather conditions.
  • Physical demands include standing for extended periods, lifting up to 50 pounds, and maintaining a fast-paced work ethic.
  • Effective communication skills in English are necessary for interaction with team members and customers.

Why Join Waterway?

  • Flexible scheduling options available.
  • Tuition assistance program offered.
  • Complimentary car washes and fuel discounts.
  • Referral bonuses for bringing in new team members.
  • Recognized as a top workplace with opportunities for growth and cross-training.

Waterway Carwash is committed to creating an inclusive environment and is proud to be an equal opportunity employer.