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Hampden Sales Associate

2 months ago

Baltimore, Maryland, United States Shopbrightside Full time

About the Role:

We are seeking a highly motivated and analytical Sales Associate to join our team at the Hampden location. As a Sales Associate, you will be responsible for building strong relationships with customers, handling customer issues, and maintaining a positive store environment.

Key Responsibilities:

  • Develop and maintain strong relationships with customers through partnership and collaboration
  • Handle customer issues in a professional and courteous manner
  • Ensure the store is clean, organized, and aesthetically pleasing at all times
  • Measure and exceed customer service goals, including customer retention and churn rate
  • Stay up-to-date on merchandise standards and educate other associates on best practices

Requirements:

  • 1+ years of relevant service experience in a fast-paced retail environment
  • Shopify knowledge is a plus
  • Dedication to making people happy and consistently elevating the customer experience
  • Familiarity with desktop, mobile, tablet, and digital technology

About Shopbrightside:

Shopbrightside is a dynamic and creative retail environment that values customer satisfaction and employee growth. We are committed to providing an exceptional shopping experience for our customers and a supportive work environment for our associates.