Customer Service Ambassador
1 month ago
As a valued member of our team, you will play a vital role in creating a positive shopping experience for our customers. Your primary responsibility will be to ensure customer satisfaction by addressing inquiries, resolving issues, and recommending products.
This role is based in our South Gate, CA corporate headquarters and is 100% in-person and in-office. You will report to the Director of ECommerce and work closely with team members and other departments to share insights and improve customer service strategies.
Key Responsibilities:- Customer Assistance: Provide prompt and professional customer support via phone, email, and chat, addressing inquiries about products, orders, and policies.
- Product Recommendations: Utilize your knowledge of our product line to upsell and cross-sell items, ensuring customers find the perfect fit for their needs.
- Damage Claims and Escalations: Handle customer claims for damaged products and manage escalated issues with empathy and efficiency.
- System Navigation: Utilize Shopify and Gorgias platforms to track orders, manage customer interactions, and maintain accurate financial records.
- Team Collaboration: Work closely with team members and other departments to share insights and improve customer service strategies.
- Project Support: Assist with various projects and initiatives as assigned, contributing to the department's overall goals.
- Previous experience in retail or customer service, preferably in the fashion or apparel industry.
- Strong verbal and written communication skills, with a friendly and professional demeanor.
- Ability to upsell and recommend products effectively based on customer needs.
- Strong problem-solving skills and the ability to handle escalated issues.
- Ability to multitask and manage time effectively in a fast-paced environment.
- An interest in fashion and knowledge of denim styles and trends is a plus.
- Familiarity with Shopify and Gorgias is preferred.
-
Customer Service Ambassador
3 weeks ago
South Gate, California, United States AG Jeans Full time{"h1": "Customer Service Representative","p": "At AG Jeans, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, email, and chat, ensuring their shopping experience is positive...
-
Customer Service Ambassador
3 weeks ago
South Gate, California, United States Sofive Full timeAbout SofiveSofive is a modern sport complex dedicated to soccer, featuring multiple small-sided soccer fields. We are committed to providing an exceptional experience to our customers, combining top-notch facilities with outstanding service.Job Description:As a Service Representative at Sofive, you will serve as the primary point of contact for our...
-
Customer Service Ambassador
2 weeks ago
South Gate, California, United States Wingstop Full timeDelivering World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be responsible for creating authentic, positive, and genuine experiences for our guests. This includes interacting with guests by greeting them, answering the phone, taking and delivering orders, and providing exceptional service throughout their dining...
-
Customer Service Associate
3 weeks ago
South Gate, California, United States Family Dollar Full timeCustomer Service RepresentativeAt Family Dollar, we're committed to providing exceptional service to our customers. As a Customer Service Representative, you'll play a key role in ensuring our customers have a positive shopping experience.Key Responsibilities:Provide excellent customer service, responding to customer inquiries and resolving issues in a...
-
Customer Service Associate
2 weeks ago
South Gate, California, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our store team, you will be responsible for delivering exceptional customer service. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions. You will also be expected to answer questions regarding the...
-
Customer Service Representative
1 month ago
South Gate, California, United States Fernando Sandoval - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and driving the growth of our successful insurance agency.ResponsibilitiesEstablish and maintain strong...
-
Customer Service Representative
1 month ago
South Gate, California, United States GONZALEZ ROYBAL INSURANCE AND FINAN Full timeCustomer Service RepresentativeWe are seeking a professional and personable Customer Service Representative to provide exceptional support to our clients.Key Responsibilities:Respond promptly to customer inquiries via phone, email, and in-personAssist clients with new quotes, updating policies, payments, and other servicesSchedule appointments and maintain...
-
Customer Service Associate
1 month ago
South Gate, California, United States Reliable Resources Agency Full timeCustomer Service RepresentativeWe are seeking a detail-oriented and motivated Customer Service Representative to join our client's team in South Gate. This role is crucial for ensuring smooth order processing, responding to client inquiries, and coordinating freight pickups.Key Responsibilities:Order Processing: Efficiently process order requests and ensure...
-
Customer Service Representative
3 weeks ago
South Gate, California, United States Domino's Franchise Full timeJob Title: Customer Service RepresentativeAt Domino's Pizza, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Provide friendly and professional phone support to customersRespond to customer...
-
Customer Service Representative
3 weeks ago
South Gate, California, United States Domino's Pizza LLC Full timeDomino's Pizza Team MemberWe're looking for a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you'll be responsible for providing an exceptional customer experience, taking orders, and maintaining a clean and welcoming store environment.Key Responsibilities:Greet customers and...
-
Customer Service Representative
2 weeks ago
South Gate, California, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting customers and ensuring a welcoming atmosphereTaking customer orders and working with our Point of Sale systemCleaning and...
-
Customer Service Representative
2 weeks ago
South Gate, California, United States Denny Full timeKey Responsibilities:As a Service Assistant at Denny's, you will play a vital role in the overall operation of the restaurant. Your duties will include:Providing exceptional customer service to ensure a positive dining experienceAssisting with table maintenance and cleanlinessOperating and maintaining the dish room to ensure efficient food preparation...
-
Customer Service Representative
3 weeks ago
South Gate, California, United States The Buffalo Spot Full timeAbout The Buffalo SpotWe're a family-friendly restaurant that serves the best shakes, wings, and WORLD FAMOUS BUFFALO FRIES. We pride ourselves in treating our guests with love and respect.Job DescriptionWe're looking for a friendly and enthusiastic Cashier to join our team. As a Cashier, you'll be responsible for providing excellent customer service,...
-
Customer Service Representative
2 weeks ago
South Gate, California, United States Walmart Full timeJob SummaryWe are seeking a skilled and friendly Frontline Cashier Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our members.Key ResponsibilitiesProvide excellent customer service by acknowledging members,...
-
Customer Service Representative
2 months ago
South Gate, California, United States Fernando Sandoval - State Farm Agent Full timeJob SummaryFernando Sandoval - State Farm Agent is seeking a highly motivated and customer-focused individual to join their team as a Customer Relations Representative. As a key member of the team, you will be responsible for building and maintaining strong relationships with customers, promoting State Farm products, and driving business growth.Key...
-
Customer Service Representative
3 weeks ago
South Gate, California, United States Wingstop Restaurants Full timeKey Responsibilities: Act as the face and voice of Wingstop to all guests who walk into the restaurant. Provide guests with authentic, positive, and genuine experiences. Interact with guests by greeting them, answering the phone, taking and delivering orders. Ensure a high level of customer satisfaction by delivering World Class service. Work collaboratively...
-
Customer Service Representative-Bilingual
2 weeks ago
South Gate, California, United States GONZALEZ ROYBAL INSURANCE AND FINAN Full timeJob OverviewWe are seeking a professional and personable Customer Service Representative to provide exceptional customer experiences. In this role, you will be responsible for ensuring that each customer has a positive interaction with our agency. You will respond promptly to inquiries, maintain accurate records, and provide excellent customer service.Key...
-
Customer Service Representative-Bilingual
2 months ago
South Gate, California, United States GONZALEZ ROYBAL INSURANCE AND FINAN Full timeGONZALEZ ROYBAL INSURANCE AND FINAN is seeking a professional and personable Customer Service Representative to provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. Responsibilities include answering customer questions, assisting clients with new quotes and policy updates, scheduling...
-
Customer Service Representative-Bilingual
3 weeks ago
South Gate, California, United States GONZALEZ ROYBAL INSURANCE AND FINAN Full timeJob OverviewGonzalez Roybal Insurance and Finan is seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering top-notch customer service, ensuring that each interaction is positive and memorable.Key ResponsibilitiesRespond to customer inquiries via...
-
Funeral Services Representative
2 weeks ago
South Gate, California, United States Service Corporation International Full timeWe are seeking a Funeral Services Representative to join our team at Service Corporation International.Company Overview:At Service Corporation International, we are more than North America's largest provider of funeral, cremation and cemetery services. We are a community of dedicated individuals who provide caring assistance to families in need, honor...