Logistics Operations Manager

2 days ago


Middletown, Delaware, United States Ruan Transportation Management Systems Full time
Job Title: Dispatch Manager

This is a key leadership role responsible for overseeing the efficient and effective movement of our customers' products through the management of dedicated fleet operations. The successful candidate will be responsible for supervising office staff and professional drivers, ensuring that policies and procedures are followed, and that the team is equipped with the necessary tools to succeed.

Key Responsibilities:
  • Lead by example, maintaining a high level of professionalism and leadership in daily operations.
  • Train and develop dispatchers, providing them with the tools and resources needed to excel in their roles.
  • Supervise and lead the dispatch team, fostering a positive work environment and recognizing the contributions of team members.
  • Efficiently manage routing changes and resource allocation to ensure timely delivery and service completion.
  • Monitor and analyze Key Performance Indicators and cost factors impacting operational effectiveness.
  • Communicate effectively with customers regarding core transportation issues and the effectiveness of the fleet.
  • Promote and maintain a positive safety culture, ensuring compliance with safety protocols and regulations.
  • Embrace and lead continuous improvement efforts, identifying opportunities for growth and development.
Requirements:
  • Associate's degree or higher in Logistics, Transportation, Business, or a related field.
  • 3-5 years of experience in the Transportation Industry, with a strong background in dispatching, customer interaction, and team leadership.
  • Strong technical skills, including Microsoft Office and routing or dispatching systems.
Benefits:

Ruan Transportation Management Systems offers a comprehensive benefits package, including medical, dental, vision, disability, life insurance, 401k, and paid time off.



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