Customer Experience Specialist
6 days ago
Fellowship Community is seeking a highly skilled Customer Experience Specialist to join our team in the Whitehall store. This is an exciting opportunity to work in a fast-paced retail environment, where you will be responsible for providing exceptional customer service and creating a welcoming experience for our valued customers.
About UsWe are a vibrant community that values relationships, innovation, and excellence. Our senior living community offers a comprehensive continuum of services, including Independent Living, Personal Care, Skilled Nursing, Short-Term Rehabilitation, and Memory Support.
Job SummaryThe Customer Experience Specialist will be the welcoming face of our store, responsible for greeting and assisting customers with their purchases at the register. You will maintain accurate sales information, open and close the cash register, and ensure all transactions are smooth and efficient. Your creativity will shine as you promote sales and engage with visitors, responding to feedback enthusiastically.
Key Responsibilities- Greet and assist customers with their purchases at the register
- Maintain accurate sales information and process transactions efficiently
- Open and close the cash register, ensuring accountability for all transactions
- Keepon top of inventory and restock shelves as needed
- Prepare and brew coffee, maintaining a clean coffee station
- Promote sales and engage with visitors, responding to feedback enthusiastically
To thrive in this role, you must possess:
- Excellent communication skills, both orally and in writing
- Intermediate computer skills to process transactions efficiently
- Strong organizational skills to maintain inventory and keep the store running smoothly
- Able to read, write, and speak English fluently
- Previous experience in retail, marketing, or customer service is preferred
We offer a competitive salary range of $15-$16 per hour, as well as a friendly atmosphere, comprehensive benefits, and generous paid time off. If you believe you have what it takes to provide exceptional customer experiences and contribute to our vibrant community, apply now
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