Telecommunications Specialist

1 week ago


Los Angeles, California, United States Prosum Full time

Job Overview:

At Prosum, we are seeking a skilled Telecommunications Analyst to join our team. This role will be responsible for installing and removing phones, headsets, telecom equipment, and fax machines.

About the Role:

The ideal candidate will have at least 1 year of experience working as a VoIP technician and possess in-depth knowledge of VoIP systems and IP protocols. They will also have excellent troubleshooting skills and time management abilities.

Responsibilities:

  • Install and remove phones, headsets, telecom equipment, and fax machines
  • Provide phone and softphone training to end users
  • Support dial plan migrations to 7 digit dialing
  • Train employees on how to use the new dial plan effectively

Requirements:

  • Minimum 1 year of experience as a VoIP technician
  • In-depth knowledge of VoIP systems and IP protocols
  • Excellent troubleshooting skills and time management abilities

Salary and Benefits:

We offer a competitive salary range of $65,000 - $90,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement plans, and paid time off.



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