Area Manager

2 weeks ago

Jeffersonville, Indiana, United States Bridgestone Americas Full time
Job Title: Area Manager

Company Overview

Bridgestone Retail Operations (BSRO) is a leading provider of tire and auto service solutions in North America, employing over 22,000 teammates across the continent. With a network of more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations, BSRO is a dynamic and growing organization.

We are committed to delivering exceptional customer experiences and building a team that reflects the diversity of the communities we serve. As a valued teammate, you will have access to formal training, performance incentives, paid vacation and holidays, competitive healthcare packages, and a 401k plan to help build towards your future.

We believe in creating a culture that values and supports all perspectives, individuals, and teams. Our goal is to build a team that is as diverse as the world we serve, and we invite you to join us on this journey.

Job Summary

As an Area Manager for Bridgestone, you will be responsible for leading the overall operations and compliance of stores within your assigned region. You will work closely with store managers and employees to drive sales growth, operating profit, and other key performance indicators (KPIs). This is an exciting opportunity to join a dynamic organization and make a meaningful impact on our customers and communities.

Responsibilities
  • Oversee the performance of multiple store managers and their retail locations
  • Support company initiatives to achieve the Vision 2020 Company strategy and deliver a high-performance, customer-centric culture
  • Monitor performance goals for each store, including customer count/retention, unit sales, credit card applications, telephone conversions, and safety
  • Identify training and development opportunities for teammates
  • Set business plans and manage the profit and loss (P&L) for assigned areas
  • Drive business-to-business (B2B) sales within assigned areas and train store managers on B2B-related duties
  • Ensure stores within assigned areas follow compliance and safety policies and procedures
  • Manage and resolve customer escalations
  • Partner with other region and store support center staff as needed to lead and manage needs of the area (human resources, finance, marketing, etc.)
  • Closely monitor talent acquisition efforts, labor demand forecasting, and payroll
  • Visit each store regularly and attend region meetings as required by the region manager
Requirements
  • Minimum 8 years combined experience managing a single store or multi-unit retail operation
  • Minimum 3-5 years oversight of a P&L for a store or area/district
  • High school degree or equivalent required; BS/BA degree strongly preferred or equivalent combination of education and work experience
  • 3-5 years experience as a hiring manager recruiting, hiring, and promoting teammates
  • Automotive industry experience preferred but not required
  • Resides in assigned area
  • Must have a valid driver's license
  • Must be willing to travel

Bridgestone is proud to be an Equal Employment Opportunity/Affirmative Action employer. We consider all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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