Clinical Care Attendant

2 days ago


Morton, Illinois, United States Carle Foundation Hospital Full time
Job Summary
A clinical care attendant plays a vital role in the outpatient management of patients. We seek an experienced and detail-oriented individual to join our team at Carle Foundation Hospital, providing exceptional patient care and administrative support.

About the Role:
This position involves assisting physicians, nurse practitioners, and physician assistants with front office and back office duties. As a patient advocate, you will have continuous contact with providers, patients, families, community agencies, and patient care staff. You will be responsible for greeting patients, escorting them to exam rooms, completing registration and paperwork, and ensuring timely patient flow. Additional tasks include obtaining patient reviews, measuring vital signs, and performing lab tests as needed. You will also maintain accurate records, keep exam rooms stocked, and handle phone calls and messages. Your strong interpersonal skills, including excellent customer service and communication, are essential for success in this role.

Responsibilities:
* Greet and welcome patients upon arrival, escorting them to exam rooms
* Complete patient registration and associated paperwork or assist with online registration as needed
* Obtain patient reviews of systems and history, measure vital signs, and complete necessary documentation
* Offer patient convenience items to ensure comfort during visits
* Follow symptom-initiated protocols for clinic operations
* Perform labs as ordered or instructed by providers
* Administer prescription medications as directed by providers (if applicable)
* Review after-visit summaries and provide instructions to patients as instructed by providers
* Call patients back 48-72 hours post-visit for follow-up phone calls
* Communicate results reporting to patients in a professional and courteous manner
* Maintain accurate records and logs, including refrigerator temperatures, emergency medications, and oxygen levels

Requirements:
* 3-5 years of experience in a clinical setting
* Licensed Practical Nurse (LPN) certification in Illinois
* Strong communication and interpersonal skills, with excellent customer service
* Ability to work effectively in a fast-paced environment
* Basic computer skills and knowledge of health system EMR software

What We Offer:
We offer a competitive salary range of $55,000-$65,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, paid time off, and opportunities for career growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply.
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