Service Specialist
2 weeks ago
At Sevenwinds Casino, Lodge & Conference Center, we are seeking a highly motivated and detail-oriented Service Specialist to join our team. As a Service Specialist, you will be responsible for ensuring the highest standard of cleanliness, sanitation, and safety in our establishment.
Key Responsibilities:- Ensure all areas assigned are properly maintained.
- Maintain communication with shift leads and management.
- Maintain security and safety standards, including the proper usage of equipment and chemicals.
- Report any incidents or safety hazards to your shift lead or management immediately.
- Perform other duties as assigned.
- Stock carts and prepare cleaning supplies before and after cleaning assignments.
- Clean rooms within the allotted timeframe, ensuring a minimum of twelve (12) to eighteen (18) rooms per shift.
- Change beds daily in both stay-over and check-out rooms, unless explicitly requested not to do so by the guest.
- Replace any other soiled bed items, such as blankets, spreads, pillows, etc.
- Thoroughly clean and sanitize all bathroom surfaces, ensuring no hair or dust particles are present.
- Clean all other room surfaces, including desks, credenzas, tables, nightstands, mirrors, windows, ledges, headboards, AC units, etc.
- Vacuum all carpeted areas from wall to wall and adjacent to furniture.
- Report broken or damaged items to your shift lead or management.
- Dispose of trash and deliver used linens to the laundry room when carts are full.
- Maintain carts and cleaning supplies in a neat and orderly manner.
- Return to rooms to correct omissions that have been found by your shift lead or designee.
- Exercise absolute confidentiality when cleaning stay-over rooms.
- Report any suspicious or illegal behavior to management immediately.
- Must be at least 18 years of age.
- Must have a high school diploma, HSED, GED, or equivalent.
- Must have a good sense of responsibility and be self-motivated.
- Must be able to lift fifty (50) pounds, stand, and bend one hundred (100%) percent of the time.
- Must be able to work a flexible schedule.
- Ability to follow direction well.
- Must possess a pleasant, helpful attitude towards guests, team members, vendors, and management.
- Requires stamina to perform repetitive movement.
Native American preference applies to all candidates for this position.
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