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Quality Assurance Specialist
2 months ago
Position Summary
The Quality Assurance Specialist will be responsible for monitoring and enhancing quality standards across all production lines.
Key Responsibilities
- Develop and track quality metrics to ensure compliance with internal and external standards.
- Analyze quality trends and key performance indicators (KPIs) to pinpoint areas for improvement and potential failure points.
- Collaborate with stakeholders, including Engineering and Production teams, to implement process enhancements and corrective actions.
- Oversee customer interactions related to quality during regular business assessments and during any corrective action reviews.
- Assist the Quality Manager in conducting internal and external audits to guarantee adherence to regulatory, ISO, and customer standards.
- Provide leadership and direction to the quality team, particularly in setting daily priorities and tracking milestones.
- Contribute to the organization’s continuous improvement initiatives and future operational strategies.
Essential Qualifications:
- Bachelor's degree in engineering or a related technical field from an accredited institution.
- 3-5 years of experience in a Quality role.
- Proven ability to identify and implement quality improvements using standardized methodologies such as Total Quality Management (TQM), Lean, and Continuous Improvement.
- Familiarity with Quality Management Systems.
- Experience in regulated environments such as healthcare, aerospace, or automotive.
- Experience throughout the entire product lifecycle, including new product development, manufacturing, delivery, and warranty management.
- Strong ownership, ability to work in a cross-functional environment, and effective workload prioritization.
- Experience with mobile device technology, configuration, and repair is advantageous but not mandatory.
- Formal training and certifications are a plus (e.g., ISO Internal Auditor, Six Sigma, ASQ, Shainin).
MTech Mobility stands as a global leader in delivering comprehensive lifecycle and repair services for various devices. The company is distinguished by its extensive range of mobility and IT services tailored for enterprises, including device preparation and deployment, 24/7 multilingual helpdesk support, advanced exchange and warranty management, as well as repair services both in and out of warranty, and telecom expense management.
With its headquarters in Jupiter, Florida, and additional locations worldwide, MTech Mobility enables organizations to efficiently manage the complexities associated with deploying, supporting, and maintaining devices for their workforce.
