Participant Services Specialist

2 weeks ago


Frostburg, Maryland, United States RA CCS, LLC. Full time
Join Our Team as a Participant Services Specialist

The RA CCS, LLC. is looking for a dedicated and results-driven Participant Services Specialist to join our multichannel Federal Call Center team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving complex issues, and meeting performance metrics. This is a fantastic opportunity to develop your skills and advance your career in a dynamic and supportive environment with a competitive estimated salary of $42,000 - $58,000 per year.

Your Key Responsibilities

You will have excellent communication and problem-solving skills, with a strong ability to work under pressure and meet deadlines. We require a high school diploma or associate degree and 2-3 years of customer-facing experience. You will also need to be proficient in Microsoft Suites and comfortable working in a fast-paced call center environment. In return, you will enjoy a comprehensive benefits package, including free health and welfare benefits, 15 days of paid vacation, and a variety of schedules to suit your needs.

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