Customer Service Representative

2 days ago


Peru, Indiana, United States Village Pantry Full time
Join Our Team

Village Pantry is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and contributing to the overall success of our business.

Key Responsibilities:

  • Customer Service Superstar: Greet customers with a smile, offer assistance, and ensure a pleasant shopping experience.
  • Sales Floor Guru: Keep our shelves perfectly stocked, displays appealing, and store clean. Your attention to detail will make our store the go-to spot for convenience.
  • Cash Handling Pro: Efficiently manage the cash register, handle transactions with a smile, and keep the financial flow seamless and accurate.
  • Safety Champion: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols.
  • Team Player: Collaborate with your colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
  • Facility Maintenance Expert: Take pride in maintaining a clean and inviting store, including cleaning restrooms, ensuring the inside and outside of the store are tidy, emptying trash bins, and refilling window washing stations.
  • Environment Ambassador: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and a great customer experience.

Requirements:

  • Age Requirement: Must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: Friendly demeanor and ability to make people feel welcome.
  • Detail-Oriented: Notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: Punctual, trustworthy, and take pride in your work.
  • Flexible: Adaptable and ready to take on a variety of tasks in our fast-paced environment.
  • Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job.

Benefits:

We offer competitive pay starting at $11/hr, flexible scheduling, paid time off, retirement savings plan, weekly pay, and more



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