Customer Fulfillment Specialist

2 weeks ago


Greenville, South Carolina, United States Insight Global Full time
Job Title: Customer Fulfillment Coordinator

Insight Global is seeking a highly skilled Customer Fulfillment Coordinator to join their team in the energy industry. As a key point of contact, you will be responsible for reviewing and assigning incoming demand to the appropriate service center based on customer need and shop capacity.

Key Responsibilities:

  • Partner with Region PM or Sales team members to ensure accurate and complete job information is provided and understood.
  • Participate in weekly operating/production calls to facilitate optimum placement with the network.
  • Ownership of repairs demand logistics cycle from shipment to hub/service center, and back, to meet shop required material dates and customer promise date.
  • Create Sales Orders for Steam Generators in shop repairs at different U.S. sites.

Requirements:

  • A minimum of 3 years of experience in an Order Management, Demand Fulfillment or Operations, preferably within Manufacturing Industry.
  • Experience with project management, operations, and fulfillment.
  • Experience with an ERP system.

Nice to Have Skills:

  • Proven ability to meet objectives by influencing and engaging others across a matrix organization structure.
  • Experience with process re-engineering/simplification; able to translate operational and financial requirements into intelligent reports and tools.
  • Demonstrated ability to anticipate, identify and resolve complex business issues.

Education:

  • Bachelor's or Associates in Engineering or Business from an accredited college or university. High school diploma is acceptable as well.


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