Customer Fulfillment Specialist
2 weeks ago
Insight Global is seeking a highly skilled Customer Fulfillment Coordinator to join their team in the energy industry. As a key point of contact, you will be responsible for reviewing and assigning incoming demand to the appropriate service center based on customer need and shop capacity.
Key Responsibilities:
- Partner with Region PM or Sales team members to ensure accurate and complete job information is provided and understood.
- Participate in weekly operating/production calls to facilitate optimum placement with the network.
- Ownership of repairs demand logistics cycle from shipment to hub/service center, and back, to meet shop required material dates and customer promise date.
- Create Sales Orders for Steam Generators in shop repairs at different U.S. sites.
Requirements:
- A minimum of 3 years of experience in an Order Management, Demand Fulfillment or Operations, preferably within Manufacturing Industry.
- Experience with project management, operations, and fulfillment.
- Experience with an ERP system.
Nice to Have Skills:
- Proven ability to meet objectives by influencing and engaging others across a matrix organization structure.
- Experience with process re-engineering/simplification; able to translate operational and financial requirements into intelligent reports and tools.
- Demonstrated ability to anticipate, identify and resolve complex business issues.
Education:
- Bachelor's or Associates in Engineering or Business from an accredited college or university. High school diploma is acceptable as well.
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