Infrastructure Specialist

3 days ago


Charlotte, North Carolina, United States Talent Grub USA inc. Full time
Job Summary:

Talent Grub USA inc. is seeking a highly skilled Infrastructure Analyst to join our team. As an Infrastructure Analyst, you will be responsible for providing technical support and guidance to our IT staff, as well as developing and maintaining routine work procedures.

Key Responsibilities:
  • Providing enterprise-level support for technologies and business applications
  • Integrating software to support various hardware technologies
  • Developing and maintaining routine work procedures
  • Evaluating, acquiring, installing, and upgrading components
  • Planning, designing, installing, and/or supporting computer systems
  • Providing technical guidance related to software and hardware
  • Developing standards for IT software and hardware
  • Assisting in the design and implementation of required systems
  • Coordinating hardware and software upgrades with other areas of IT or business units
  • Preparing activity and progress reports
Requirements:
  • Bachelor's degree in Computer Science or related discipline or equivalent work experience
  • 1-2 years of work experience
  • Practical experience with Operating Systems, Software, and Hardware
Preferred Qualifications:
  • Strong communication and interpersonal skills
  • Ability to document work processes thoroughly
  • Ability to effectively prioritize activities and focus team efforts
  • Ability to research independently, multitask, and meet deadlines
  • Ability to build working relationships within the organization
  • Ability to work effectively in a team environment
Desired Qualifications:
  • Extensive knowledge with Linux Operating Systems - RHEL 7/8
  • Familiarity with Agile principles and practices, NERC CIP Security requirements, FootPrints & ServiceNow
  • Ability to learn/adapt quickly to changing environments
  • Expertise with Windows Operating Systems
  • Prior experience with change control processes
  • Experience with infrastructure support tools such as backup, Anti-malware, and patching


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