Hotel Experience Specialist

1 week ago


Oroville, California, United States Gold Country Casino Resort Full time
Join Our Team as a Hotel Experience Specialist

Greetings from Gold Country Casino Resort We're excited to announce an opportunity for a highly skilled Hotel Experience Specialist to join our team. This role plays a critical part in ensuring that every guest has an unforgettable experience during their stay.

About the Position:
  • This is a full-time position that involves providing exceptional customer service and support to our guests.
  • You will be the primary point of contact for guests, responding to inquiries, resolving issues, and making recommendations on local activities and services.
  • Your responsibilities will also include managing room assignments, handling payments, and maintaining accurate records.
About You:
  • To succeed in this role, you must have excellent communication and interpersonal skills, with the ability to work well under pressure and maintain a professional demeanor.
  • Previous experience in a similar role or industry is preferred, but not required.
  • You should be proficient in using technology systems, including property management software and other relevant tools.
Compensation:

The estimated salary for this position is $50,000 - $60,000 per year, depending on experience.

Benefits:
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Generous paid time off package

We value our employees' contributions and strive to create a positive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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