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Customer Service Representative

1 month ago

Largo, Florida, United States The Sherwin-Williams Company Full time
Job Summary

We are seeking a highly motivated and detail-oriented Branch Associate to join our team at The Sherwin-Williams Company. As a key member of our team, you will be responsible for receiving and preparing orders, safely moving, loading, and delivering products to our customers.

Key Responsibilities
  • Prepare orders for delivery or pickup according to schedule, ensuring accurate and timely fulfillment.
  • Load and unload products from deliveries, maintaining a safe and efficient workflow.
  • Operate and maintain warehouse vehicles and equipment, adhering to safety protocols.
  • Provide exceptional customer service, assisting customers in person and over the phone with their needs and presenting appropriate products and services.
  • Process sales transactions accurately and consistently, following company policies and procedures.
  • Deliver products to customers in a safe and timely manner, ensuring a positive customer experience.
  • Communicate and cooperate with supervisors and coworkers, fostering a collaborative team environment.
  • Maintain a clean and safe working environment, optimizing space utilization and adhering to quality service standards.
  • Operate tinting, mixing, and color matching equipment as needed, ensuring accurate and efficient results.
  • Comply with inventory control procedures and assist with bi-annual inventory reviews, ensuring accurate stock levels and minimizing waste.
Requirements
  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must have a valid, unrestricted Driver's License.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, with or without reasonable accommodation.
Preferred Qualifications
  • Have at least a High School diploma or GED.
  • Have at least one (1) year of work experience using material handling equipment.
  • Have at least one (1) year of work experience in customer service, retail, or sales.