Case Manager, Women's Shelter

4 weeks ago

Peoria, Illinois, United States The Salvation Army Central Territory Full time

Job Title: Case Manager, Women's Shelter

Job Summary: We are seeking a skilled Case Manager to provide client-centered strengths-based case management services to women and their families at our Peoria Family Services Women and Family Shelter. The ideal candidate will have a passion for fulfilling the mission of The Salvation Army and be able to effectively manage people and projects successfully and confidentially.

Responsibilities:

  • Learn and utilize Pathway of Hope case management tools for all families, couples, and individuals served inside the Peoria Family Services Women and Family Shelter.
  • Perform client intake, including any assessments and measurements and ongoing follow up needs as appropriate.
  • Provide information on available community resources and referrals as necessary.
  • Ensure that all clients have access to a Case Manager on a regular weekly basis.
  • Establish first contact within appropriate time frame.
  • Meet with clients at least weekly or as otherwise determined.
  • Attempt to meet for discharge planning for clients exiting the Shelter or facilitate a referral to the community-based Pathway of Hope Case Manager for continued case plan achievement.
  • Maintain an accurate and updated case/service plan and to support stability and self-sufficiency to include both short and long-term goals with related activities and action steps.
  • Maintain written and electronic case files within HMIS and SIMS databases which include all relevant client information along such as identification documents, proof of homelessness, service plan, and documentation of advocacy and financial services as necessary.
  • Record, track, and submit statistical information as scheduled to maintain compliance with DHS, HUD, Unity Way, FEMA, and The Salvation Army.
  • Attend monthly Continuum of Care (COC) meetings as expected.
  • Attend conferences, seminars, and staff meetings as expected.
  • In administering programs, uphold the policies, goals and mission statement of The Salvation Army.
  • Act as an advocate for clients when needed.
  • Maintain all client records ethically and confidentially.
  • Strive to meet the outcomes of the grant projects.

Requirements:

  • Bachelor's degree in social work, sociology, criminal justice, psychology or human service-related field.
  • A minimum of three to five years knowledge and work experience related to Social Services and supporting others through Case Management preferred.
  • Familiarity with local resources, Continuum of Care and homeless service providers.
  • Ability to efficiently and effectively manage people and projects successfully and confidentially.
  • Team player, self-starter, and perform well with minimal supervision.
  • Ability to establish policies and procedures, holding others accountable to the same.
  • Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
  • Demonstrated awareness of budget resources and cost control, as well as planning and administering budgets.
  • Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications, Internet and Social Media platforms.
  • HMIS experience is highly desired.

Physical Demands/ Work Environment: This Position is required to do moderate physical work. To successfully perform the essential functions of this position, the individual is regularly required to lift and bend, move, occasionally required to position self to stoop, kneel or crouch, frequently required to reach with and use arms and hands as required in using tools, landscaping equipment, climb ladders and work in varying and sometimes extreme temperature environments.

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