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Customer Care Associate

2 months ago

Marshall, Michigan, United States Trillium Staffing Full time

We are actively looking for dedicated Customer Service Representatives to become part of our dynamic team. This role is designed as a temp-to-hire opportunity, featuring a work schedule from 8am to 5pm or 9am to 6pm, with a competitive compensation of $15 per hour.

Primary Responsibilities:

  • Deliver exceptional customer service while effectively communicating information across various departments to fulfill client requirements.
  • Provide prompt and precise quotes and order processing for customers.
  • Address and resolve customer inquiries, issues, and complaints in a professional manner.
  • Work collaboratively with sales, procurement, production, and finance teams to ensure seamless order fulfillment.
  • Maintain production and delivery schedules to ensure timely service.

Qualifications:

  • Proficient in Windows-based spreadsheet and word processing applications.
  • Excellent verbal and written communication skills.
  • Strong attention to detail with accurate data entry capabilities.

Trillium Staffing has established itself as a leader in recruitment and placement for over three decades. Our dedication to excellence and commitment to our clients and employees distinguishes us in the industry. We are proud to be an Equal Opportunity Employer, dedicated to providing quality professionals for businesses of all sizes.