Customer Service Representative
4 weeks ago
At Community Bank System, Inc., we strive to provide exceptional customer service and support to our customers. As a Customer Care Specialist, you will be responsible for answering incoming calls, providing technical support, and assisting customers with their banking needs.
Key Responsibilities:
- Provide excellent customer service and support via phone, email, and in-person interactions.
- Assist customers with banking products and services, including deposits, loans, and account management.
- Work with the Customer Care Center team to achieve annual goals and objectives.
- Stay up-to-date on banking products and services, as well as regulatory requirements and policies.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- 1-2 years of customer service experience in a banking or financial services environment.
- Proficient in Microsoft Office and other software applications.
- Excellent communication and problem-solving skills.
Why Work for Community Bank System, Inc.?
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Customer Service Representative
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