Customer Service Representative

4 weeks ago


Canton, New York, United States Community Bank System, Inc. Full time
Customer Care Specialist

At Community Bank System, Inc., we strive to provide exceptional customer service and support to our customers. As a Customer Care Specialist, you will be responsible for answering incoming calls, providing technical support, and assisting customers with their banking needs.

Key Responsibilities:

  • Provide excellent customer service and support via phone, email, and in-person interactions.
  • Assist customers with banking products and services, including deposits, loans, and account management.
  • Work with the Customer Care Center team to achieve annual goals and objectives.
  • Stay up-to-date on banking products and services, as well as regulatory requirements and policies.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of customer service experience in a banking or financial services environment.
  • Proficient in Microsoft Office and other software applications.
  • Excellent communication and problem-solving skills.

Why Work for Community Bank System, Inc.?

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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