Maintenance Operations Director

1 week ago


Albuquerque, New Mexico, United States NALS Apartment Homes Full time

Company Overview

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NALS Apartment Homes is a leading national real estate investment firm specializing in multifamily apartment communities. With its headquarters in Santa Barbara, California, the company has established a strong foundation built on core values such as respect, teamwork, excellence, service to others, and engagement. These values are the driving force behind NALS' vibrant company culture.

The organization encourages opportunities for personal and professional growth among its employees, fostering an environment where team members can share their unique skills, local knowledge, and expertise. The team's success remains grounded in disciplined investing principles and a collaborative culture that prioritizes innovation and excellence.

Compensation Package

  • Starting hourly compensation: $25-$26
  • 30% employee rent discount
  • $150 per week on-call coverage pay
  • $35 additional emergency call-out pay
  • 10+ days of paid time off in the first year of employment
  • Amazing opportunities for career progression
  • Comprehensive benefits package including medical, dental, vision, life insurance, and disability insurance
  • 401(k) with generous employer match
  • Employee assistance program
  • Wellness program
  • Employee referral program
  • Continued maintenance training and certification programs available

Job Description

The primary responsibility of this role is to oversee the day-to-day operations of the maintenance team by providing leadership, motivation, and direction. As a working supervisor, you will be responsible for maintaining a desirable property appearance, ensuring the 24-hour service request guarantee is met, and maintaining a minimum of 50% rent-ready units.

In addition to these responsibilities, you will also:

  • Complete and update the Make-Ready Board daily
  • Oversee all service requests, callbacks, and ensure service requests are performed properly and promptly
  • Walk the property to identify safety hazards and determine how the maintenance team could prevent accidents while participating in group grounds cleanup
  • Uphold and enforce all safety training instructions
  • Maintain and ensure compliance with NALS PM Binder and create and implement special preventative maintenance checklists following the NALS PM guides
  • Maintain and/or oversee pool safety and daily pool logs
  • Maintain and ensure completion of all NALS logs, filing them in the Site Binder
  • Ensure staff works safely, efficiently, and knowledgeably
  • Assist with and oversee all aspects of unit turns
  • Respond to after-hours calls and emergency situations
  • Maintain the workplace and maintenance shop by keeping all areas clean and tools/supplies organized
  • Perform additional duties, responsibilities, or projects as assigned
  • Represent the company in a professional manner at all times

Required Skills and Qualifications

  • Valid driver's license with current auto insurance
  • EPA Certification
  • HVAC Certification

Physical Demands

  • Working inside and outside in various weather conditions
  • Lifting and working heavy equipment
  • Medium to heavy work requiring prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting up to 100 lbs.
  • Good hand and eye coordination essential, including ladder and stair use and repetitive tasks according to set procedures and sequences

Estimated Salary: $52,000 - $57,200 per annum



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