Tour Manager

3 weeks ago


New York, New York, United States SoHo Experiential LLC Full time
Job Title: Tour Manager

We are seeking a highly motivated and experienced Tour Manager to oversee activations focused on customer loyalty and educational events within the consumer products sector.

Key Responsibilities:
  • Team Leadership & Management:
    • Manage tour staff including Brand Ambassadors, Catering Staff, and Local Market Managers
    • Assist with local Production Assistant recruitment efforts for each market in the tour
    • Manage all aspects of the event flow including all cues and Brand Ambassador support
  • Logistics:
    • Drive a food truck
    • Manage all aspects of venue logistics including set-up and strike
    • Ensure all event elements are assembled and functioning correctly and completely
    • Ensure all event elements are present at each event
    • Ensure all event elements are cleaned pre and post event
    • Ensure proper operation and maintenance of vehicle & event elements including scheduled and unscheduled maintenance
  • Analysis/Reporting/Communication:
    • Ensure reporting on promotion's progress is completed within 48-72 hours of each event
    • Represent both SoHo Experiential and the client in an appropriate manner to general public, clients, venue management and local vendors
    • Consumer and client interaction
    • Assist in management of vendors that support the execution of the tour
    • Tracking of tour budgets and inventories
    • Ensure reporting on promotion's progress includes both positive and constructive feedback to improve results
    • Accurately complete all paperwork in a timely manner for submission
  • Miscellaneous:
    • Management of hotel booking
    • Moderate to heavy lifting (50 lbs.)
    • Ensure all client goals and objectives are executed
Requirements:
  • Technical Certifications/Comprehension:
    • Valid Driver's License & spotless driving record (MVR); Preference given to those with a Class B CDL
    • Understanding of DOT guidelines, reporting and log booking
  • Professional Skillsets:
    • Comfortable with a wide variety of work situations and challenges
    • Demonstrated ability to be flexible depending on work situations—locations, schedules, and duties may change while on tour minute-to-minute
    • Demonstrate strong interpersonal and leadership skills
    • Have superior verbal and written communication skills
    • Have strong problem solving and motivational skills
    • Have exceptional organizational skills
    • Must have the ability to gather and analyze information and report key insights with recommendations for solutions
    • Must deliver on tight deadlines
  • Program Requirements:
    • Must be bilingual in English and Spanish
    • Retail experience is preferred
    • High School diploma or GED required

Estimated Salary: $60,000 - $80,000 per year


  • Tour Field Manager

    3 weeks ago


    New York, New York, United States Inside Out Tours Full time

    BenefitsEstimated salary: $60,000 - $80,000 per year, depending on experience.A unique opportunity to work with an award-winning NYC tour company.The chance to develop your skills in logistics, tour management, and customer service.We offer a dynamic and supportive work environment, flexible scheduling, and opportunities for growth and development. If you...

  • Experience Manager

    1 day ago


    New York, New York, United States Inside Out Tours Full time

    Job OverviewInside Out Tours, a leading NYC tour company, is seeking an experienced professional to join our team as a Tour Operations Manager. This role involves overseeing weekend tour logistics, guiding supervision/recruitment, vendor relationships, and itinerary building.ResponsibilitiesLead and supervise field operations and logistics on weekends with...


  • New York, New York, United States Inside Out Tours Full time

    About Our Team:At Inside Out Tours, we are passionate about providing exceptional tour experiences for our clients. We are seeking a highly organized and detail-oriented individual to join our team as a field operations manager.Job Responsibilities:Support field operations, including logistics and tour coordinationDevelop and maintain relationships with...


  • New York, New York, United States Inside Out Tours Full time

    ResponsibilitiesLead and supervise field operations and logistics on weekends (Saturday and Sunday) with the option of assisting during the week.Process customer bookings and check-in on-site in the field, ensure timely departure of groups, and respond to customers in transit or with same-day inquiries.Assist with obtaining and delivering equipment...


  • New York, New York, United States SoHo Experiential LLC Full time

    Job SummaryWe are seeking a highly motivated and experienced Tour Manager to oversee activations focused on customer loyalty and educational events within the consumer products sector.This position requires resilience, quick thinking, and a strong work ethic. The primary responsibility will be to manage tour staff, including Brand Ambassadors, Catering...


  • New York, New York, United States Inside Out Tours Full time

    About This Role:As a field operations manager at Inside Out Tours, you will play a critical role in supporting our tour operations, developing relationships with vendors and tour sites, and collaborating with tour guides to deliver exceptional tour experiences.Key Responsibilities:Coordinate logistics and tour operations, ensuring smooth execution and timely...


  • New York, New York, United States SoHo Experiential LLC Full time

    Job OverviewWe are seeking a highly motivated and experienced Experiential Marketing Tour Coordinator to join our team in the District of Columbia, Maryland, Virginia, or Greater New York area. This position requires resilience, quick thinking, and a strong work ethic.This is a temporary, non-exempt role with possible extension to Q2 2025. As an Experiential...


  • New York, New York, United States Inside Out Tours Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:Supervising field operations and logistics on weekends, with flexibility to assist during the week.Processing customer bookings and managing on-site check-ins, ensuring timely departures and prompt responses to customer inquiries.Maintaining accurate records of client vouchers and...


  • New York, New York, United States Physician Affiliate Group of New York Full time

    Job Title: Psychiatric Physician Assistant - Correctional Health Services Day TourJob Summary:Physician Affiliate Group of New York (PAGNY) is seeking a Psychiatric Physician Assistant to join our team in the Correctional Health Services Day Tour. As a Psychiatric Physician Assistant, you will provide high-quality, team-based psychiatric services to...

  • Experience Manager

    4 weeks ago


    New York, New York, United States Inside Out Tours Full time

    Job Title: Experience ManagerInside Out Tours, an award-winning NYC tour company, is seeking a highly skilled and detail-oriented individual to assist with weekend tour logistics, guide supervision/recruitment, vendor relationships and itinerary building.Responsibilities:Lead and supervise field operations and logistics on weekends (Saturday and Sunday) with...


  • New York, New York, United States TopView Sightseeing Full time

    TopView Sightseeing is a leading global sightseeing company with over a decade of successful operations in New York City. We are currently experiencing rapid growth on a global scale, powered by in-house technology that creates one-of-a-kind experiences for everyone around the world. Our rapidly growing portfolio of products provides a variety of popular...

  • Destination Manager

    3 weeks ago


    New York, New York, United States Austral Education Group Full time

    Austral Education Group is seeking an experienced and dynamic Destination Manager to join our team. In this role, you will have the opportunity to work with international visitors and share your knowledge of New York's unique history, culture, and local insights.Key Responsibilities:Lead Groups: As a primary point of contact for each group from arrival to...


  • New York, New York, United States New York City Economic Development Corporation Full time

    About the RoleWe are seeking an experienced Fleet Coordinator to join our team at the New York City Economic Development Corporation. In this role, you will be responsible for a wide range of fleet management activities, including scheduling vehicle maintenance, coordinating reservations, and conducting site tours. You will also provide driver support for...

  • Deckhand Manager

    3 weeks ago


    New York, New York, United States TopView Sightseeing Full time

    Job OverviewNew York Water Tours is the marine division of Topview Sightseeing, dedicated to offering unforgettable tours of NYC. Our team strives to provide patrons with an experience they will never forget.


  • New York, New York, United States Austral Education Group Full time

    Austral Education Group is seeking a skilled Group Experience Manager to lead groups of MBA students and professors visiting New York. This role requires flexibility, as groups typically stay for a full week, and schedules often include evenings and weekends.The ideal candidate will possess a passion for sharing their knowledge and love for New York with...


  • New York, New York, United States Inside Out Tours Full time

    About Us:Inside Out Tours, an award-winning NYC tour company, is seeking a detail-oriented and tech-savvy individual to assist with weekend tour logistics, guide supervision/recruitment, vendor relationships, and itinerary building.Job Overview:We are looking for a skilled team member to support our field operations, lead and supervise logistics on weekends...


  • New York, New York, United States TopView Sightseeing Full time

    Job OverviewTopView Sightseeing is a leading sightseeing company that offers unique experiences to its customers around the world. Our company culture thrives on innovation, productivity, and fast-paced growth, catering to over one million guests annually.As we continue to experience rapid growth, we are seeking a skilled Vice President of Marine Experiences...

  • Shift Manager

    5 days ago


    New York, New York, United States Reworld Full time

    Job SummaryThe Shift Supervisor is responsible for overseeing the safe and efficient operation of the facility during assigned shifts. This includes monitoring boilers, turbines, and steam plants, touring the plant, and coordinating personnel activities in emergency situations. As part of the leadership team, the Shift Supervisor plays a crucial role in...


  • New York, New York, United States Aimbridge Hospitality Full time

    About the RoleAs a key member of the hotel management team, the Director of Sales-Select Service is responsible for developing and implementing annual sales plans and budgets. This includes coordinating group, transient, and catering sales solicitations and bookings to maximize revenue. Proactive sales calls, sales tours, and client entertainment are also...


  • New York, New York, United States BASIS Schools Inc Full time

    As part of the BASIS Independent Schools team, the Admissions Coordinator will drive results through a tireless work ethic, doing whatever is needed when it is needed, to enroll mission-appropriate students into our world-class program.Key ResponsibilitiesManages and owns an essential component of the admissions process, which includes ensuring applicants...