High-End Client Service Specialist
4 days ago
We are looking for a High-End Client Service Specialist to join our team at Proper Cloth in DC. As a Specialist, you will be responsible for providing exceptional customer service and support to our high-end clientele in our showroom. Your mission is to deliver a seamless experience for our clients by offering expert advice on luxury menswear products and services.
Key Responsibilities:
- Taking measurements and assisting clients in creating their custom clothing sizes
- Helping clients understand fabrics and design options
- Providing style advice to clients
- Placing client orders
- Maintaining a clean and orderly showroom environment
- Handling escalated customer issues and resolving conflicts between team members when needed
- Managing appointment schedules to ensure efficient use of time slots
What You Need:
- Confidence and resilience in handling stressful situations
- Reliability and punctuality
- Respect for customers and colleagues
- A hard work ethic and ability to exceed goals
Our Benefits:
- Full health benefits
- Competitive 401(k)
- Generous custom clothing allowance
- Employee discount on items beyond clothing allowance
- Free lunches & snacks
- Monthly Bonus Incentives
- $55,000-$60,000 salary range
About Us:
We are a leading provider of luxury menswear products and services. Our goal is to provide our customers with exceptional quality and personalized service, ensuring a memorable experience for every client.
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