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Healthcare Support Specialist

2 months ago

Boulder, Colorado, United States American Family Care Boulder Full time
Position Overview

Join Our Team At American Family Care Boulder, we prioritize a supportive and engaging work environment. We are currently looking for dedicated individuals to fill the role of Healthcare Support Specialist, encompassing responsibilities typically associated with Emergency Medical Technicians and Medical Assistants.

Key Responsibilities:

  • Monitor and record vital signs such as temperature, pulse, and blood pressure to identify any irregularities.
  • Communicate treatment plans and procedures clearly to patients.
  • Assist healthcare providers during patient examinations and treatments.
  • Ensure timely and accurate completion of all required tests.
  • Administer medications and treatments in line with established protocols.
  • Maintain a focus on patient comfort and needs throughout their visit.
  • Conduct daily equipment checks and perform routine maintenance.
  • Document laboratory requests and results meticulously.
  • Collect blood samples while adhering to aseptic techniques.
  • Execute laboratory tests following detailed instructions.
  • Provide IV fluid administration (training available for those not certified).
  • Perform quality control checks and cleaning procedures regularly.
  • Manage inventory of medical supplies on a weekly basis.
  • Respond to laboratory inquiries and manage call-back responsibilities.
  • Utilize laboratory software and equipment according to standard operating procedures.
  • Collect specimens using approved methods and equipment.
  • Monitor patient conditions and report significant changes to the supervising provider.
  • Act in emergency situations following established protocols.
  • Conduct drug screening in compliance with regulations.
  • Ensure proper documentation of patient immunizations.
  • Facilitate provider referrals and service pre-certifications as necessary.
  • Document patient medical histories accurately.
  • Rotate through various clinical roles, including laboratory, medical assistance, and administrative support.
  • Prepare examination rooms and sterilize medical instruments and supplies.
  • Maintain a clean and organized work environment.
  • Handle challenging customer interactions with professionalism and empathy.
  • Exhibit attention to detail and thoroughness in all tasks.
  • Ensure complete and accurate record-keeping.
  • Promote a safe and secure workplace by adhering to safety protocols.
  • Document patient communications in the electronic medical records system.
  • Demonstrate consistent attendance to support clinic operations.
  • Perform additional duties as assigned.

Benefits:

  • 401K matching
  • Health, dental, and vision insurance
  • Aflac accident and short-term disability coverage
  • Quarterly bonuses
  • Paid time off
  • Sick leave
  • Employee discounts on medical services