Dining Service Professional
3 days ago
**About the Role:** We are seeking a motivated and detail-oriented Dining Service Professional to join our team at Hard Rock Hotel & Casino Bristol. As a key member of our team, you will be responsible for creating a welcoming atmosphere that induces guests to make our establishment their choice for gaming entertainment.
**Key Responsibilities:
- Create a positive first impression for every guest, establishing a warm and welcoming atmosphere.
- Escort guests to their tables or booths, ensuring a seamless transition from arrival to seating.
- Maintain a clean and organized dining area, adhering to safety regulations and protocols.
- Manage comp sheets and reservation requests efficiently, promoting a smooth and stress-free experience for guests and staff alike.
- Routine reports, such as server and cashier reports, must be accurately prepared and submitted in a timely manner.
- Present checks and collect settlements for all necessary items, maintaining transparency and accuracy in financial transactions.
- Serve efficiently between 25-35 guests per half-hour, meeting the high standards of our establishment.
- Perform opening and closing side duties, restocking areas with necessary items and maintaining cleanliness throughout the shift.
**Requirements:
- High school diploma or GED equivalency preferred, with strong mathematical skills and ability to read and write English.
- A minimum of two years' guest service experience in a family or formal dining environment, with a preference for casino food and beverage experience.
- Ability to obtain and maintain valid licenses and certifications as required by federal, state, and gaming regulations.
- Must pass a background check and drug screening, demonstrating a commitment to integrity and professionalism.
- Excellent communication and listening skills, with the ability to work independently and as part of a team.
- Able to handle stress arising from managing operations and volume of work, with a strong focus on attention to detail.
**Estimated Salary:** $28,000 - $38,000 per year, based on location and industry standards.
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