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Senior IT Systems Analyst
2 months ago
This position is Contract to Hire and Open to Remote candidates
IMPORTANT: ALL SUBMISSIONS MUST INCLUDE RESPONSES TO PRE-SCREEN QUESTIONS AT THE TOP OF THE RESUME
Have you worked in an Information Technology department? If so, for how long?
Have you had direct external client interaction? If so, for how long?
Do you have experience presenting materials on the phone or video conference to external audiences, and updating those materials on the fly during the presentation?
Do you have experience writing business requirements, functional requirements, and low-level technical requirements for the same deliverables? If yes, please describe.
PRIMARY PURPOSE:
To spearhead the business analysis initiatives for implementations and large-scale, multi-faceted projects; to evaluate, analyze, and document both internal and client user requirements; and to provide guidance and leadership within the business analysis team.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES: Lead the requirements management efforts for substantial projects, including new client implementations and strategic initiatives; develop and execute a requirements management strategy for assigned projects; and take ownership of the business analysis role throughout the project lifecycle.
Collaborate with project managers, project requestors, operations, business representatives, IT representatives, and clients to ensure a comprehensive understanding of software requirements; offer business-related IT insights to clients and business representatives during the requirements management process.
Generate project requirements documentation, including written documents, process diagrams, report mock-ups, wireframes, and other necessary documentation, utilizing standard templates.
Adhere to deadlines and manage work according to timelines. Mentor team members.ADDITIONAL FUNCTIONS and RESPONSIBILITIES: Perform other duties as assigned. Support the organization's quality programs. Travel as required.
QUALIFICATIONS: Education & Licensing: Bachelor's degree required; major in computer science field preferred.
Experience:
Six (6) years of relevant experience or an equivalent combination of education and experience required. Experience in multi-line claims management processes and system requirements is strongly preferred. Skills & Knowledge: Strong understanding of third-party administration/claims management business and technology; proficient in Microsoft Office products; analytical and interpretive skills; strong organizational skills; excellent interpersonal and negotiation skills; self-motivated; ability to work collaboratively in a team environment; willingness to take initiative; ability to meet or exceed performance competencies.
WORK ENVIRONMENT: When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to manage work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Physical:
Computer keyboarding, travel as required. Auditory/Visual:
Hearing, vision, and talking.
NOTE:
Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.
They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.