Parts Service Operations Specialist
2 weeks ago
Job Title: Parts Service Operations Specialist
Job Summary: We are seeking a highly organized and detail-oriented Parts Service Operations Specialist to join our team. The ideal candidate will have strong organizational skills, attention to detail, and a basic understanding of generator systems.
Key Responsibilities:
- Inventory Management: Monitor and maintain stock levels of generator parts and accessories. Order and restock parts as necessary, ensuring availability for customer needs.
- Customer Service: Assist customers in identifying and purchasing the correct parts for their generator systems. Handle returns, exchanges, and warranty claims in accordance with company policies.
- Order Processing: Process and fulfill customer orders in a timely and accurate manner. Prepare and package parts for shipment, ensuring proper labeling and documentation.
- Record Keeping: Maintain accurate records of inventory, sales transactions, and customer interactions. Update and manage the parts database to reflect current stock and pricing information.
Requirements:
- Education: High school diploma or equivalent; additional technical training or certification related to generator systems is a plus.
- Experience: Previous experience in a parts associate role, preferably in the generator or automotive industry, is advantageous.
- Skills: Strong organizational and multitasking abilities. Excellent communication and customer service skills. Basic mechanical aptitude and familiarity with generator parts and systems.
Working Conditions: This position may require standing for extended periods and lifting heavy items. Work may be performed in a warehouse or retail environment with varying temperatures and conditions.
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