HVAC Service Delivery Specialist
6 days ago
Job Summary:
We are seeking a highly skilled Service Operations Coordinator to join our team at DVL Group, Inc. as a key member of our PA Service Department. As a Service Operations Coordinator, you will play a critical role in ensuring the efficient delivery of HVAC service calls, repairs, and requests.
Key Responsibilities:
- Collaborate with other dispatchers to process service tickets through our business solution (Accumatica), including parts orders and custom solutions.
- Work closely with our Customer Service, Dispatch, Technology, and Retail teams to ensure seamless service delivery.
- Utilize your technical expertise to troubleshoot and resolve service-related issues.
- Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.
Requirements:
- Strong technical knowledge of HVAC systems and service delivery processes.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- High school diploma or equivalent required; degree in a related field preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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