HVAC Service Delivery Specialist

6 days ago


Bristol, Pennsylvania, United States DVL Group, Inc. Full time

Job Summary:

We are seeking a highly skilled Service Operations Coordinator to join our team at DVL Group, Inc. as a key member of our PA Service Department. As a Service Operations Coordinator, you will play a critical role in ensuring the efficient delivery of HVAC service calls, repairs, and requests.

Key Responsibilities:

  • Collaborate with other dispatchers to process service tickets through our business solution (Accumatica), including parts orders and custom solutions.
  • Work closely with our Customer Service, Dispatch, Technology, and Retail teams to ensure seamless service delivery.
  • Utilize your technical expertise to troubleshoot and resolve service-related issues.
  • Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.

Requirements:

  • Strong technical knowledge of HVAC systems and service delivery processes.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required; degree in a related field preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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