Pet Care Coordinator

6 days ago


Maryland City, Maryland, United States Banfield Pet Hospital Full time
Job Summary

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospital. As a key member of our hospital team, you will play a vital role in delivering exceptional client service and ensuring the smooth operation of our hospital.

Key Responsibilities
  • Act as the primary point of contact for clients, providing exceptional service and ensuring their needs are met.
  • Coordinate the flow of clients and pets through the hospital, maximizing productivity and efficiency.
  • Assist with administrative tasks, including data entry, scheduling, and financial management.
  • Provide education and support to clients on pet health, wellness plans, and hospital services.
  • Collaborate with the veterinary medical team to ensure seamless communication and care for clients and pets.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively in a team environment.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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